Frequently Asked Questions
Everything you need to know about your order and our collections.
What is your return policy?
We offer a 30-day return window for all unworn garments with original tags attached. Simply visit our returns portal to start your request.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
Do you offer international shipping?
Yes, Mace Engineering Group ships worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to follow your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.